Malaysia's education industry has experienced significant growth in recent years, with the government investing heavily in the development of the sector. As a result, the demand for talented and skilled individuals in the education industry has also increased. In Malaysia, the National Union of Teaching Profession (NUTP) has recently raised concerns regarding a disturbing pattern of shortage, with more than 20,000 teaching positions left unfilled across the nation. This is caused by the alarming rate of teacher resignations, mainly attributed to the challenging work-life balance inherent in the profession. To worsen matters, no new educators have been recruited to replenish the vacancies, thereby exacerbating the already dire teacher shortage predicament in Malaysia.
Flexible benefits attract employees as it allows them to choose the employee benefits that they value the most. In the education industry, offering attractive flexi benefits can be a game-changer in employee retention and attraction.
The education workforce is a multifaceted landscape that encompasses a diverse range of professionals, each bringing unique skills, experiences, and perspectives to the field. Within this workforce, we find traditional full-time teachers who often serve as the backbone of educational institutions, dedicating themselves to the development and growth of their students. Part-time teachers, on the other hand, offer valuable flexibility and expertise in specific subject areas, enriching the learning experience for students. Additionally, substitute teachers play a crucial role in maintaining continuity in the classroom when regular teachers are unavailable, showcasing their adaptability and resilience in supporting student learning.
With such a varied workforce, it seems intuitive to provide employee benefits that are personalised to each teacher at different levels. However, due to the difficulty in managing the different employee benefit packages, education institutions would traditionally take the approach of providing the same employee benefit package to all teachers. As such, this not only increases the cost of providing employee benefits where substitute teachers are provided with more employee benefits than expected, but it also decreases employee retention as full-time teachers would think it's unfair that they’re compensated the same as substitute and part-time teachers.
The flexible benefits model offers a more cost-effective yet personalised approach to providing employee benefits. With that, full-time teachers can receive more comprehensive benefits packages, with benefits that matter most to them. Part-time teachers may also have access to some benefits, but they may be more limited in scope compared to their full-time counterparts. Substitute teachers, often employed on a temporary or as-needed basis, may have less access to benefits due to the nature of their work arrangements.
By incorporating flexible benefits into their employee offerings, companies can significantly enhance their ability to attract and retain top talent. A study found that 75% of employees are likely to continue in their current jobs due to the attractive employee benefits package provided to them. The provision of a diverse range of benefits not only serves as a competitive advantage in the job market but also demonstrates a genuine commitment to supporting the well-being and work-life balance of employees. This approach helps education institutions stand out as employers of choice, signalling to prospective candidates that their needs and preferences are valued within the company's culture.
Furthermore, the implementation of flexible benefits plays a crucial role in fostering employee satisfaction and engagement. By empowering individuals to select benefits that align with their unique circumstances and priorities, institutions can create a more personalised and fulfilling experience for their workforce. This level of customisation not only enhances employee morale and motivation but also cultivates a sense of loyalty and dedication among staff members, ultimately contributing to a more productive and harmonious work environment. Overall, the adoption of flexible benefits represents a strategic investment in both the well-being of employees and the long-term success of the organisation.
However, the implementation of flexi benefits is not without its challenges. From understanding the needs and preferences of employees to effectively communicating and managing the program, there are several hurdles that organisations must overcome to ensure the successful integration of flexi benefits.
Challenges | Mednefits Solution |
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The inability to prevent employees from over-spending the set entitlement provided for the year. | Capping can be set to completely prevent overusage. Employees are able to see their remaining balance in real time within their Mednefits app.
In the event that the employee’s balance entitlement portion is running low, the employee payment process incorporates the out-of-pocket portion. |
Different hierarchical levels within the workforce whereby some educators are engaged on a part-time basis while others on a full-time basis, with a small group of substitute teachers. | Adjustment and amendment of Benefits Period for different part-timers based on their contract length. Benefits dollars for part-time or contract teachers can vary and be pro-rated. |
Different outlets or school locations would mean difficulty in having a consolidated master overview from the headquarters. | Multi-account access to various school branches where HR can have a master overview of all teachers at all branches. Teachers can also be easily transferred between branches. |
High turnover rate with HR team realising some employees overusing their medical benefits based on the prorated period of engagement. | Implement the flexibility to remove a teacher in advance of their last day. Or implement a fixed entitlement dollars for employees and cap restrictions can be enabled to prevent overspend. Teachers will also have access to real-time entitlement balance. |
It is clear that the education industry in Malaysia must adapt to the changing landscape of employment and employee expectations in order to attract and retain top talent. Implementing flexible benefits, such as remote work options and personalised development plans, can not only future-proof the industry but also create a more engaged and satisfied workforce. It is crucial for employers to continuously evaluate and evolve their benefits packages in order to remain competitive in the job market and retain their valuable employees. By prioritising flexi benefits, the education industry in Malaysia can secure a strong and talented workforce for years to come.