Conquer Common HR Struggles with Mednefits: Navigating the Benefits Maze

1. Manual Reimbursements

Sarah, the HR Manager at a manufacturing company, is drowning in a sea of paperwork each month, manually going through the endless receipt claims submitted by factory employees as well as employees at HQ. She is overwhelmed as she spends hours processing these claims that range from General Practitioner visits to compulsory Health Screenings. It seems like no matter how much time she spends on double-checking the claims, she still finds errors in her work. Evidently, this frustrates her as oftentimes, she will have to re-adjust their entitlement balance, which also causes a delay in reimbursing employees.

Mednefits’ employee benefits platform allows employees to submit claims electronically by themselves via an app, eliminating the need for paper forms and receipts, saving her valuable time. Additionally, when an employee visits one of our 5,000+ medical and wellbeing panel providers, on top of enjoying a cashless experience, the claim amount will be automatically offset from their entitlement in real-time, eliminating additional administrative work for Sarah to adjust each employee’s entitlement balance.

2. Heavy Workload

John, a one-man HR team at an SME experiencing rapid growth, struggles with his growing workload. Diverse employees with varying contract periods and seniority levels have different benefits policies, adding to his burden. Between managing employee benefits, payroll and other HR tasks, John feels overwhelmed.

The Mednefits platform streamlines and automates HR processes. It automatically adjusts entitlements based on contract periods, prorates entitlements, and uses tiers and schemes to differentiate benefits among different groups of employees. This saves John time he can dedicate to onboarding new employees. Moreover, through Mednefits' platform, John can manage benefits, track usage, and report to management, maximising budget efficiency.

3. MC Abuse

ABC Coffee, a Food and Beverage chain, experiences a rise in employee medical certificate (MC) submissions, impacting overall healthcare costs and productivity. They struggle to verify the accuracy of MC submissions and pinpoint the reason behind the increase.

Partnering with Mednefits, ABC Coffee is now able to validate the MCs submitted instantly through our real-time HR portal. MCs can also be submitted electronically and are matched to each transaction, allowing HR to verify visits. Additionally, HR can implement visit caps and customise the employees’ panel network access to curb any potential medical benefits abuse, promoting responsible benefits usage.

4. Benefits Overclaim

Star Technologies, using an insurance scheme for outpatient benefits, is concerned about the increasing cost of their premiums due to potential errors or inconsistencies in the way benefits are being claimed and processed. The lack of visibility and control over claims processing as well as the delay in claims reporting by TPAs is making them feel apprehensive about making financial decisions for the future.

Mednefits provides Star Technologies with a platform that grants them greater control over their benefits allocation. The platform allows the HR team to set their own criteria for claim approval, reduce processing delays, and improve error identification, ensuring efficient budget utilisation and promotes future planning.

5. Juggling Multiple Benefits Policies

Lisa, HR Manager at Smart Education, a growing private school, faces challenges managing diverse benefits for their full-time, part-time, and substitute teachers. She struggles to keep track of these varied benefit offerings.

Mednefits’ customisable platform helps Lisa effortlessly manage complex benefit structures. She can easily tailor benefits packages to different employee groups based on employment status and other criteria. She will be able to gain access to a single, comprehensive HR dashboard that allows her to customise policies, monitor benefits utilisation and track costs across all groups of teachers. Additionally, teachers gain clear information on their specific benefits coverage via the Mednefits app.

Mednefits goes beyond simply offering benefits administration. We look to empower HR professionals to take an employee-centric approach to streamlining processes, improving efficiency, and enhancing employee satisfaction. Through a user-friendly platform, Mednefits help businesses navigate the ever-evolving landscape of employee benefits and ensure a competitive edge to their competitors.